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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Pamela Jones

July 24, 2024

5  out of  5 rating by Pamela Jones
"The agent who assisted me Tiffany was very professional and helpful with all my needs. She explained everything to me and I feel good about my policy. She was on point!"
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Robert Greenwood

July 16, 2024

5  out of  5 rating by Robert Greenwood
"Tiffany really brings a joy and was very pleasant to speak with .Her customer service is amazing and because of this I will refer more people to State Farm"
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Taylor Williams

July 16, 2024

5  out of  5 rating by Taylor Williams
"We have really enjoyed the customer service received at this office. Any time we have questions or concerns they are always quick and ready to help. We appreciate they are able to break things down and help us understand and figure out what’s best for our lifestyle! Highly recommend this office for all your insurance needs!!"
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Tom Meers

June 25, 2024

5  out of  5 rating by Tom Meers
"Tiffany was great. Very responsive and helpful in answering all of our questions."
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Diane Fischer

June 25, 2024

5  out of  5 rating by Diane Fischer
"I had a very stressful situation that needed to be taken care of with my mortgage company, but Danielle resolved the issue and kept me well informed throughout the process! Also shout out to the other ladies I spoke with for being so patient... I guess they heard the panic in my voice 😁 Thanks!"
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Jennifer Hampton

June 22, 2024

5  out of  5 rating by Jennifer Hampton
"I switched over to State Farm from Progressive and it was the best move I made. The girls Madison, Abigail and JJ were great. Excellent customer service!! Like a good neighbor State Farm is there!!"
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Michael Connors

June 21, 2024

5  out of  5 rating by Michael Connors
"My first experience as a customer at the Hannah Swanson State Farm Insurance Agency was as a walk-in. Madison, who assisted me, welcomed me into her office. She was very professional, kind, and very knowledgeable in her field concerning all my specific needs and questions. In no time at all, Madison had me insured. Since my initial meeting with Madison. She's made follow up phone calls with me to update me with my policies, and any other needs that I may have had. I have been a State Farm Insurance customer since the late 1980's. By far, I am completely satisfied with Hannah Swanson's State Farm Insurance Agency. And would recommend her office to anyone looking for insurance. Sincerely, Michael Connors"
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lulu cook

June 15, 2024

5  out of  5 rating by lulu cook
"Hannah has the best office personnel. I'm never on hold, like with a lot of other agencies. So far, the prices are reasonable and I haven't dealt with any major increases. I really like Hannah Swanson, and the great group of people working for her."
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Dustin Daniels

June 14, 2024

5  out of  5 rating by Dustin Daniels
"I haven't had any issues with them."
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Sarah Davis

June 12, 2024

5  out of  5 rating by Sarah Davis
"The whole staff is incomparably knowledgeable and friendly. Like you've been old friends since childhood. The service is fabulous. This is the first firm I've encountered that is willing to go the extra mile (or a few 😁) to accommodate the needs of the customer. Great job Ms. Madison, Ms. Abigail!! Kudos to the entire staff!⚘"
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Jennifer Atnipp

June 7, 2024

5  out of  5 rating by Jennifer Atnipp
"Such a great office! I always enjoy speaking with Abigail!"
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Payton Lord

June 7, 2024

5  out of  5 rating by Payton Lord
"Abigail is so friendly! She is a smiling face and helping hand! Hannah Swanson’s office is so lucky to have her!"
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Porsha Glover

June 7, 2024

5  out of  5 rating by Porsha Glover
"Highly RECOMMEND! Customer service is top-tier ! Customer Appreciation is unmatched! I love love love working with Abigail - who is by far the sweetest person ever. She is super quick to answer questions , provide support & modify policies to better accommodate your needs. Amazing group of dedicated agents."
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Zach Daddy

June 7, 2024

5  out of  5 rating by Zach Daddy
"Always very helpful and kind"
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Brett Asbill

June 5, 2024

5  out of  5 rating by Brett Asbill
"I wud recommend them over anyone"
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Candice Tobin

June 5, 2024

5  out of  5 rating by Candice Tobin
"Great service from Madison Copley and Abigail at State Farm."
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Caleb Munns

June 5, 2024

5  out of  5 rating by Caleb Munns
"Tiffany P went above and beyond on getting me switched over and saving money, highly recommend this office!"
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JJ Tramontana

June 4, 2024

1  out of  5 rating by JJ Tramontana
"On Friday, May 31st, I received a letter cancelling my auto insurance from State Farm. I was shocked to see the letter and picked up the phone to call my State Farm Agent, Hannah Swanson. It was 4pm on a Friday so the receptionist told me Hannah had left for the day, but she would give me a call first thing Monday morning. Monday morning came and went and I called at 11pm and asked to speak to Danielle, whom I thought was Hannah’s second in charge and also who I considered a friend of mine. Madison, who answered the phone told me that Danielle was on a call and would call me back shortly. 45 minutes later I get a call back from the office manager, who could not help me in the least and had the worst customer service skills. I asked to speak to Hannah and I was told she was not available. Why this is so upsetting to me is because I have been a customer of State Farm for over 40 years, I have never used another insurance company and I know for a fact that my agent knew about this letter weeks before I received it and didn’t have the decency to contact me and give me a heads up. The reason that I was given this cancellation notice is that I had a small accident in a parking lot. No police report was filed but an insurance claim was. And I used roadside assistance twice. This is all in a three year period. And they are dropping me. I haven’t had a moving violation since 2001, 23 years. I am the epitome of an excellent driver. So all State Farm customers beware, no longer how long you’ve been with them, you are just a letter away from being cancelled."
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Austin Hutchinson

June 3, 2024

5  out of  5 rating by Austin Hutchinson
"This state farm has such great employees they are willing to do anything to pretty much make it easier for you to keep up with insurance with no hassle at all. Thank you state farm"
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Paul Saxer

June 3, 2024

5  out of  5 rating by Paul Saxer
"Excellent customer service and communications. Friendly and prompt response time. Definitely recommend for all your insurance needs."
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Jaleesa Wright

May 30, 2024

5  out of  5 rating by Jaleesa Wright
"Friendly staff….always professional and tries to help in any way they can! I have been doing business with these beautiful ladies for over 2 years and they have not disappointed me!!!!!"
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Charlie Brown

May 28, 2024

5  out of  5 rating by Charlie Brown
"Awesome, love these ladies."
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Lori Rathburn

May 28, 2024

5  out of  5 rating by Lori Rathburn
"I had the pleasure of speaking with Abigail! She was very polite and helpful! Great customer service!"
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Tesha Martin

May 24, 2024

5  out of  5 rating by Tesha Martin
"State Farm always takes care of me! This is my second location and the ladies here are just as amazing as the ones I’m use to! Always so informative and friendly! Love them ❤️ Thanks again Abigail and Jay J!"
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Al Stephens

May 24, 2024

5  out of  5 rating by Al Stephens
"Great people"